Introduction
This Privacy Policy explains how we, the authorized channel partner of Hero Homes - IXAPL operating this website for Hero Leafsong Retreat, Sector MU, Greater Noida (“we”, “us”, “our”), collect, use, share and protect the personal information you provide when you visit herohomesnoida.org/leafsong-retreat or submit an enquiry.
By using this website or submitting a form, you agree to the practices described here. If you do not agree, please do not submit your details.
Information We Collect
Information you give us
- Your name, mobile number and email address when you fill an enquiry, brochure, price-sheet, floor-plan or site-visit form.
- Any details you share with our team over call, WhatsApp, SMS or email.
Information collected automatically
- Your IP address and approximate city.
- Advertising and campaign details from the page link, such as source, keyword, creative, campaign ID and Google Click ID (gclid).
- The page you submitted the form from, the form used, date and time, and your browser type.
How We Use Your Information
- To contact you by call, SMS, email or WhatsApp with the price sheet, brochure, floor plans, offers and project updates you asked for.
- To arrange site visits and assist you through the booking process.
- To keep a record of enquiries received, avoid duplicates and improve our service.
- To measure which advertisements and campaigns bring enquiries.
- To meet legal, regulatory or RERA requirements.
By submitting a form, you authorize our representatives to contact you. This consent overrides any registration for DNC/NDNC.
Sharing Your Information
We do not sell your personal information. We may share it only with:
- The developer, Hero Homes, and its authorized sales team for this project.
- RERA-registered brokers or companies working with us, for further processing of your enquiry.
- Our service providers, such as CRM and lead-management systems, hosting providers and calling or messaging platforms, who process data on our behalf.
- Government or regulatory authorities when required by law.
Data Storage & Security
Enquiry details are stored on our secured server and in our CRM systems. Access is restricted to authorized team members, and data travels over encrypted (HTTPS) connections where available. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
We keep your details only as long as needed for the purposes above or as required by law, after which they are deleted or anonymised.
Your Choices & Rights
- Opt out: ask us at any time to stop calls, SMS, emails or WhatsApp messages.
- Access or correct: ask what details we hold about you, or ask us to correct them.
- Delete: ask us to delete your details, subject to any legal record-keeping requirement.
To make a request, call us on the number below. We will respond within a reasonable time, as required under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
Cookies
We use cookies and similar technologies to run the website and understand how it is used. Read our Cookies Policy for details.
Third-Party Links
This website may link to or embed third-party services such as Google Maps. Their own privacy policies apply and we are not responsible for their practices.
Changes to This Policy
We may update this Privacy Policy from time to time without prior notice. The “Last updated” date at the top shows the latest version. Please review this page periodically.
Contact Us
For any questions, requests or concerns about this policy or your data, please call +91 70261 44003.